Chief Revenue Officer (CRO)

KEY RESPONSIBILITIES:

1. Revenue Strategy & RevOps

• Define and execute Company’s revenue strategy across France, Europe, North America, and selected APAC markets, setting clear targets, pricing models, margin objectives, and forecasting disciplines.
• Implement a rigorous RevOps framework, including CRM hygiene, dashboarding, pipeline analytics, and win/loss analysis to ensure alignment between sales, marketing, delivery, finance, and executive leadership.
• Establish predictable, recurring revenue streams by bundling ongoing support, compliance, and cybersecurity operations (Company Care), and monetize proprietary Intellectual Property (IP) developed in Company Labs.

2. Sales Leadership & Market Expansion

• Lead the full sales cycle from prospecting to closing, specifically targeting strategic accounts, startups, scaleups, mid-market companies, and private equity portfolios.
• Build, mentor, and scale an agile, high-performing sales organization (Business Developers, Account Executives, Sales Engineers, and Partnership Managers).
• Create a disciplined sales methodology with clear qualification criteria, discovery processes, and deal-closing playbooks.

3. Positioning, Marketing & Brand Alignment

• Collaborate tightly with Marketing to build a stronger inbound/outbound engine, deploying Account-Based Marketing (ABM) to penetrate high-value "Sherpa-tier" targets and maximize Customer Lifetime Value (CLV).
• Develop verticalized offers for industries where Dirox has proven credibility (finance, insurance, healthcare, logistics, mobility, agritech, SaaS).
• Refine Company’s value proposition: highlighting high-quality offshore software development, Western management, cost competitiveness, speed, and technical depth.

4. Partnerships, Ecosystem & Customer Success

• Develop strategic partnerships with technology vendors, cloud providers, consulting firms, PE funds, venture studios, and the Synexser ecosystem to create referral channels and co-selling models.
• Build a robust Customer Success and Account Management function to increase retention, upsell, and cross-sell across Company Studio, Labs, Care, and Hire.
• Introduce structured account plans, Quarterly Business Reviews (QBRs), and satisfaction tracking to transform existing delivery relationships into long-term strategic partnerships.

THE FIRST 100 DAYS PRIORITIES

• Audit & Analyze: Review the current revenue base, client portfolio, sales process, pipeline, pricing, margins, marketing assets, CRM usage, and partnership channels.
• Define the Blueprint: Establish priority market segments, top service-line offers, ideal customer profiles, revenue targets, sales organization design, and a 12-month GTM plan.
• Deliver the Foundation: By day 100, deploy a clear revenue dashboard, a prioritized target-account list, improved sales materials, a pipeline-generation plan, and an operating rhythm for weekly sales execution and monthly executive reporting.

JOB REQUIREMENT:

• Proven Navigation Tracks: 10+ years of B2B technology sales experience, including senior executive revenue leadership. Successfully sold software development, IT outsourcing, digital transformation, cloud, AI, or SaaS engineering.
• Delivery Model Expertise: Strong experience selling offshore or nearshore delivery models (Vietnam/Asia-based engineering experience is a highly valuable asset).
• Value-Based Mastery: Track record of transitioning technology service firms away from commoditized T&M models into Fixed Price, Outcome-Based, or Value-Based structures.
• Ecosystem Vision: Deep structural understanding of how distinct organizational units (consulting, engineering, managed services, R&D) integrate. Strong network in France, Europe, NA, or PE/VC ecosystems.
• Linguistic Excellence: Native-level or completely fluent professional English (written and spoken) to negotiate with international C-level executives. Absolute fluency in French is highly desirable.
• AI Fluency & Tech Savviness: Solid grasp of how modern tech stacks and AI accelerate delivery and elevate quality, translating technical depth into compelling commercial narratives.

SUCCESS METRICS

You will be objectively measured on the following milestones:

• New Annual Recurring Revenue (ARR) and repeatable revenue generated.
• Qualified pipeline created, conversion rates, and sales cycle duration.
• Revenue growth by geography, segment, and service line.
• Gross margin, deal profitability, and Average Contract Value (ACV).
• Client retention, account expansion revenue, and number of strategic accounts won.
• Partner-generated revenue and CRM forecasting accuracy.

THE SHERPA MINDSET & PERSONAL ATTRIBUTES

• Entrepreneurial & Hands-On: You build from an existing foundation and combine high-level strategic vision with daily execution. You are comfortable opening doors personally while scaling a team.
• Outcome-Oriented: You don't just celebrate a closed contract; you celebrate when the client successfully summits and realize tangible business value.
• Composure & Resilience: You maintain an unwavering, strategic anchor when the market terrain becomes steep and volatile, steering the organization with clarity and high accountability.
• Empathy & Co-Creation: You possess a deep capacity to absorb clients' fears, regulatory constraints, and operational bottlenecks, transforming them into shared victories.

BENEFITS:

• Flexible Work: Hybrid or full-remote options (conditions apply).
• Unwind & Recharge: Generous paid leave (up to 18 days), full-salary social insurance, and extra insurance.
• Be Rewarded: Tet bonus, performance bonuses.
• Work-Life Harmony: Happy, family-inclusive environment with surprise perks.

INTERVIEW PROCESS

• Round 1: CEO Interview
• Round 2: Chairman Interview

WORKING PLACE: Paris / Ho Chi Minh City / Hybrid/ Remote