Product Solutions Designer

Company: Techbank Software

Position: Product Solutions Designer

Contract duration: 6 months (can extend)

Location: Onsite bank, Philippines

Working mode: Hybrid working

Domain: Fintech

Interview process: 4 rounds

Product Solutions Designer/Manager is responsible for designing and creating optimized processes of Cash products and services as well as communicating these processes to different stakeholders such as the: development and delivery teams, and enablement teams such as Finance, Legal, Operations, Support, and Commercial stakeholders.

Responsibilities of a Solutions Designer

• Translate business requirements into functional design

• Help facilitate product specifications and user stories and are directly responsible for defining the customer experience via mock-ups and wireframes.

• Work with Product Owners to prioritize features and present trade-offs and risks

• Work with Product Owners to develop a deeper understanding of customer needs - that can be accomplished via research, reviewing data and analytics of customer behavior, A/B testing and talking directly to customers.

• Work with Technology Leads / Manager and other engineers to agree on a working architecture and present relative trade offs to certain approaches.

• Work with Test Leads and Managers to determine edge case scenarios and proper handling on the customer side.

• Help bring product development programs to a successful conclusion - on time and within budget.

• Develop schedules for each phase of the development program and monitor progress against targets.

• Participate in reviews at each design stage to ensure the program is meeting its objectives as it progresses from concept to specification, design, development and launch.

• The author designs standards and cascadesthem to the rest of the team

• Participate in design guild and peer reviews

• Coordinate with different specialists within the development team and ensure that individual members keep the rest of the team informed on Progress.

Who We're Looking For:

• Good English communication skills

• From 4 years of exp, prior Banking domain experience

• Product Solutions Designer may come from a technical or business background

• Previous experience in product and software development, design or digital marketing provides a useful background

• Must be able to demonstrate the ability to work effectively in a team environment and deliver successful results.

• Experience in working within multidisciplinary teams to meet strategic objectives is important.

• Strong background in process and business operations

• Must be customer-centered but also have the relevant technology know-how to bridge in order to develop "product market" fit.

• Must have good communication skills to deal with the many different stakeholders in a product development program.

Benefits:

• Techbank covers round-trip airfare, visa, accommodation (including utilities)

• Onsite allowance: 15M VND/month (Senior level).

• Vietnam Social Insurance (BHXH) continues to be covered by Techbank

• Income tax follows Vietnam regulations; no tax payment required in the Philippines